Refund policy
Returns & Refunds
We want you to be satisfied with your purchase.
Return Period
Customers may request a return within 14 days of receiving their order.
Eligibility for Returns
To be eligible for a return, items must be unused, in their original packaging, and in the same condition in which they were received.
How to Start a Return
To request a return, please contact us at:
Please include your order number and the reason for the return.
Refunds
Once the returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to the original payment method.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so that we can resolve the issue promptly.
Return Shipping Costs
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
Contact
Email: yahanwu0501@gmail.com